Support Board
Date/Time: Mon, 03 Feb 2025 21:59:09 +0000
Post From: No Longer getting real time data after making payment
| [2019-12-09 23:52:51] |
| John - SC Support - Posts: 37684 |
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Everything in your Sierra Chart account looks good, including the Denali Exchange Data Feed. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |