Support Board

Date/Time: Mon, 06 May 2024 23:18:24 +0000

Post From: No Longer getting real time data after making payment

[2019-12-09 23:52:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31418
Everything in your Sierra Chart account looks good, including the Denali Exchange Data Feed. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing