Support Board
Date/Time: Mon, 03 Feb 2025 22:40:36 +0000
Post From: CQG WebAPI 'Username or Password is incorrect'
| [2019-12-09 23:06:58] |
| TT46 - Posts: 10 |
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Software version: 2021 64-bit | 2019-12-09 15:05:21.882 Usage end date: 2020-03-09 | 2019-12-09 15:05:21.882 Enabled for: Advanced Features 2. | 2019-12-09 15:05:21.882 Enabled for: Sierra Chart Historical Data Service. | 2019-12-09 15:05:21.882 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-12-09 15:05:21.882 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-12-09 15:05:21.882 " Message log attached below. "Current selected Data/Trading service: CQG WebAPI | 2019-12-09 15:05:21.882 Custom symbol settings values: disabled | 2019-12-09 15:05:21.882 Chart Update Interval: 250 | 2019-12-09 15:05:21.882 Intraday Data Storage Time Unit: 0 | 2019-12-09 15:05:21.882 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-12-09 15:05:21.882 2019-12-09 15:05:21 Local computer time | 2019-12-09 15:05:21.882 2019-12-09 23:05:21 Local computer time in UTC | 2019-12-09 15:05:21.882 2019-12-09 15:05:21 Local computer time in SC Time Zone | 2019-12-09 15:05:21.882 2019-12-09 23:00:20 Server time in UTC | 2019-12-09 15:05:21.882 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-12-09 15:05:21.882 Program path: C:\SierraChart\ | 2019-12-09 15:05:21.882 Data Files path: C:\SierraChart\Data\ | 2019-12-09 15:05:21.882 OS Version Number: 10.0 | 2019-12-09 15:05:21.882 Locale Setting: C | 2019-12-09 15:05:21.882 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-12-09 15:05:21.882 CQG WebAPI | Connecting to server api.cqg.com | 2019-12-09 15:05:42.812 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2019-12-09 15:05:42.812 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-12-09 15:05:42.884 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2019-12-09 15:05:42.884 CQG WebSocket | Opening WebSocket. | 2019-12-09 15:05:42.956 CQG WebSocket | Sending WebSocket handshake. | 2019-12-09 15:05:42.956 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-12-09 15:05:43.240 CQG WebSocket | Server header | Connection: upgrade | 2019-12-09 15:05:43.240 CQG WebSocket | Server header | Sec-WebSocket-Accept: +ltabgf8Co67B/djNDJJ2eBNbfA= | 2019-12-09 15:05:43.240 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-12-09 15:05:43.240 CQG WebSocket | Server header | Upgrade: websocket | 2019-12-09 15:05:43.240 CQG WebSocket | Server header | | 2019-12-09 15:05:43.240 CQG WebSocket | Web socket state is now open. | 2019-12-09 15:05:43.240 CQG WebAPI | WebSocket connected. | 2019-12-09 15:05:43.240 CQG WebAPI | Sending market data logon message. | 2019-12-09 15:05:43.240 CQG WebAPI | Market data logon unsuccessful. Server message: Username or password is incorrect. | 2019-12-09 15:05:43.401 CQG WebSocket socket (1) | CloseSocket call. | 2019-12-09 15:05:43.426 CQG WebAPI | Disconnected. | 2019-12-09 15:05:43.426 CQG WebSocket | WebSocket closed. | 2019-12-09 15:05:43.427 CQG WebAPI | WebSocket closed. | 2019-12-09 15:05:43.427 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. | 2019-12-09 15:05:43.427 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2019-12-09 15:05:43.505 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2019-12-09 15:05:43.505 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2019-12-09 15:05:43.586 CQG WebSocket socket (1) | Closed. | 2019-12-09 15:05:43.586" |