Support Board

Date/Time: Wed, 08 May 2024 02:59:51 +0000

Post From: Historical Tick Download Failed

[2019-12-08 06:02:22] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is now resolved. There is not tick by tick data going back to the year 2000. We did not check back how far there is Tick Data for RB. But we corrected the problem where you were not getting any data for contracts where there should be data. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-08 06:03:35