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Date/Time: Sat, 27 Apr 2024 21:18:13 +0000



Post From: Account funds

[2019-12-06 22:23:06]
Sierra_Chart Engineering - Posts: 14110
You did not do anything wrong. The reason there is very little money in your account is because the automatic renewal for one year was taken out of your account on September 20, 2019. Therefore, you need to deposit additional funds in order to be able to enable the Denali Exchange Data Feed.

You can view your transaction history on this page:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

If you are not already logged in, log in with the same username and password as you use for Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing