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Date/Time: Wed, 01 May 2024 09:40:53 +0000



Post From: Unable to connect with Transact

[2019-12-06 13:59:33]
Sierra Chart Engineering - Posts: 104368
Regarding Out of bounds array error at Index 0, it does not help to show us an issue with a prior version when this issue does not exist in the current version. There is simply nothing for us to do.


Nevertheless, there is still the problem of freezing and laging in my charts.
You really need to go through the items in help topic 30 to improve performance:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

The most likely problem would be inefficient studies or an inefficient study configuration or too low of a Chart Update Interval.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-06 14:01:44