Support Board

Date/Time: Sat, 04 May 2024 12:38:22 +0000

Post From: Sierra Chart Not Working

[2019-12-04 12:29:09] Link To Thread - Link To Post [Go To First Post]
Crazy_Bull - Posts: 17
I use Transact for my data feed and was logged in prior to market open yesterday. Everything worked fine. I disconnected to modify formulas in the spreadsheet. When I attempted to reconnect, I received a Transact API error. I contacted TransAct, and they said I needed to install and configure the latest version of TranAct for Sierra Chart. I did, but still get the API error when I try to logon. I am using TransAct 5.6.9.6 and Sierra Chart 1875. I thought I might also need the latest version of Sierra Chart. So I attempted to install the current version. However, the installation encountered an error and stated it could not move (open) SierraChartStudies_64.dll. So the update failed and I still can't login!