Support Board
Date/Time: Fri, 07 Feb 2025 21:03:50 +0000
Post From: Unable to connect with Transact
| [2019-12-03 17:37:51] |
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Recent versions of Sierra Chart including version 2020 still provide the 32-bit version of Sierra Chart which support 32-bit DLLs. So you can update and you should be able to use your custom study DLLs. Updated instructions: Software Download: Fast Update If for some reason you need to recompile your source code into updated DLLs, here are the instructions for that: How to Build an Advanced Custom Study from Source Code Now when you update to the current version of Sierra Chart you may get an Account Logon Error from Transact. In this case refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError Also the error "Disabled API Token" is directly from Transact. So apparently they disabled the token for the bridge program. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-03 17:39:14
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