Support Board
Date/Time: Mon, 03 Feb 2025 20:47:10 +0000
Post From: Triggered trail stop didn't work
| [2019-12-03 00:28:17] |
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Was Sierra Chart and your computer running, not sleeping, at the time? Anytime there is a modification of a trailing order including when the trigger has been met this is logged in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Refer to that to see if it occurred but perhaps there was a rejection by the external service. Additional information: Order Types: Sierra Chart Management of Trailing Stop and Chase Orders Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-03 00:29:01
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