Support Board
Date/Time: Mon, 03 Feb 2025 19:46:20 +0000
Post From: Order Routing Not working tonight
| [2019-12-01 23:53:56] |
| |
|
What is the status of the order? You can see that on the order line and in Trade >> Trade Orders Window. We also see that your data feed is expired and did not renew. You need to reactivate the data feed here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed You will also need to add credit to your account. Although this is not the problem. Although you could be looking at data which is misleading and putting an order at the wrong price. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-01 23:54:06
|