Support Board
Date/Time: Mon, 03 Feb 2025 16:57:21 +0000
Post From: Error connecting to Data or trading Service
| [2019-11-22 04:14:00] |
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There are two different problems: There is this one: TransAct WS | Unexpected orders message during orders logon. Orders connection is not available. | 2019-11-21 19:00:19.502 * we do not know the reason for it but we are going to add additional logging into the next release to get more of an idea about it. And then there is this one: Price Websocket socket (2) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2019-11-21 19:00:29.846 * Could be a network issue or a Transact server issue. Refer to help topic 1: Data/Trading Service Connection and Symbol Issues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-22 04:14:20
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