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Date/Time: Sat, 18 May 2024 22:45:27 +0000



Post From: Sub Instance failing to connect

[2019-11-06 12:01:15]
Sierra Chart Engineering - Posts: 104368
Just to confirm go to the main instance of Sierra Chart and select Global Settings >> Data/Trade Service Settings >> SC Server Settings. Is Enable DTC Protocol Server enabled and is the Listening Port set to 11099?

If yes, we think the problem is caused by firewall software on your computer. Temporarily disable it. And for the record this is the first time we have heard of a problem like this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing