Support Board
Date/Time: Mon, 03 Feb 2025 11:06:44 +0000
Post From: Sub Instance failing to connect
[2019-11-06 12:01:15] |
Sierra Chart Engineering - Posts: 104368 |
Just to confirm go to the main instance of Sierra Chart and select Global Settings >> Data/Trade Service Settings >> SC Server Settings. Is Enable DTC Protocol Server enabled and is the Listening Port set to 11099? If yes, we think the problem is caused by firewall software on your computer. Temporarily disable it. And for the record this is the first time we have heard of a problem like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |