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Date/Time: Mon, 03 Feb 2025 10:18:46 +0000



Post From: Historical Intraday data for Gasoil and Crude

[2019-11-02 12:32:55]
Sierra Chart Engineering - Posts: 104368
There really should not be any trouble with this. Take a look through the Setup Instructions for the Sierra Chart Historical Data and make sure everything is setup correctly and you are opening an Intraday chart:
Sierra Chart Historical Data Service: Setup Instructions

If you are still having problems after this attach your Message Log following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
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The TT data feed is not supported in Sierra Chart. But Sierra Chart does support TT order routing:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing