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Date/Time: Sun, 19 May 2024 06:24:11 +0000

How to Post a Message for Support

Post From: Socket gracefully closed by remote side.

[2019-11-01 20:05:48] Link To Thread - Link To Post [Go To First Post]
Adal - Posts: 4
Today I get message Username or password is incorrect, but I do not change anythink. My log: Software version: 1997 32-bit \| 2019-11-01 21:43:38.006 Usage end date: 2019-10-28 \| 2019-11-01 21:43:38.006 Enabled for: Advanced Features 2. \| 2019-11-01 21:43:38.006 Enabled for: Sierra Chart Historical Data Service. \| 2019-11-01 21:43:38.006 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-11-01 21:43:38.006 Current selected Data/Trading service: CQG WebAPI \| 2019-11-01 21:43:38.006 Custom symbol settings values: enabled \| 2019-11-01 21:43:38.006 Chart Update Interval: 500 \| 2019-11-01 21:43:38.006 Intraday Data Storage Time Unit: 0 \| 2019-11-01 21:43:38.006 Time Zone: +02:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) \| 2019-11-01 21:43:38.006 2019-11-01 20:43:38 Local computer time \| 2019-11-01 21:43:38.006 2019-11-01 19:43:38 Local computer time in UTC \| 2019-11-01 21:43:38.006 2019-11-01 21:43:38 Local computer time in SC Time Zone \| 2019-11-01 21:43:38.006 2019-10-16 19:35:45 Server time in UTC \| 2019-11-01 21:43:38.006 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2019-11-01 21:43:38.006 Program path: C:\SierraChart\ \| 2019-11-01 21:43:38.006 Data Files path: C:\SierraChart\Data\ \| 2019-11-01 21:43:38.006 OS Version Number: 10.0 \| 2019-11-01 21:43:38.006 Locale Setting: C \| 2019-11-01 21:43:38.007 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-11-01 21:43:38.007 Notice: Sierra Chart usage time has ended. \| 2019-11-01 21:43:49.308 * To activate services and add credit, select 'Help >> Add Usage Credit'. \| 2019-11-01 21:43:49.308 Connection temporarily allowed. Sierra Chart account is expired. \| 2019-11-01 21:46:11.099 * CQG WebAPI \| Connecting to server demoapi.cqg.com \| 2019-11-01 21:46:11.099 CQG WebSocket \| Connecting to WebSocket server. \| 2019-11-01 21:46:11.099 CQG WebSocket socket (1) \| Creating socket. Using TLS 1.2. \| 2019-11-01 21:46:11.155 CQG WebSocket socket (1) \| Connecting to IP: 208.48.16.32. \| 2019-11-01 21:46:11.155 CQG WebSocket \| Opening WebSocket. \| 2019-11-01 21:46:11.292 CQG WebSocket \| Sending WebSocket handshake. \| 2019-11-01 21:46:11.292 CQG WebSocket \| Server header \| HTTP/1.1 101 Switching Protocols \| 2019-11-01 21:46:11.916 CQG WebSocket \| Server header \| Connection: upgrade \| 2019-11-01 21:46:11.916 CQG WebSocket \| Server header \| Sec-WebSocket-Accept: f0QAf0lT4WqUCdMWLCzMfWTfKTI= \| 2019-11-01 21:46:11.916 CQG WebSocket \| Server header \| Server: WebSocket++/0.7.0 \| 2019-11-01 21:46:11.916 CQG WebSocket \| Server header \| Upgrade: websocket \| 2019-11-01 21:46:11.916 CQG WebSocket \| Server header \| \| 2019-11-01 21:46:11.916 CQG WebSocket \| Web socket state is now open. \| 2019-11-01 21:46:11.916 CQG WebAPI \| WebSocket connected. \| 2019-11-01 21:46:11.916 CQG WebAPI \| Sending market data logon message. \| 2019-11-01 21:46:11.916 CQG WebAPI \| Market data logon unsuccessful. Server message: Username or password is incorrect. \| 2019-11-01 21:46:12.168 CQG WebSocket socket (1) \| Write in progress. Shutdown being delayed. \| 2019-11-01 21:46:12.287 CQG WebAPI \| Disconnected. \| 2019-11-01 21:46:12.287 CQG WebSocket \| WebSocket closed. \| 2019-11-01 21:46:12.287 CQG WebAPI \| WebSocket closed. \| 2019-11-01 21:46:12.287 CQG WebSocket socket (1) \| Write has completed. Shutdown being performed. \| 2019-11-01 21:46:12.433 CQG WebSocket socket (1) \| Shutdown started. Waiting for graceful close. \| 2019-11-01 21:46:12.433 CQG WebSocket socket (1) \| Socket gracefully closed by remote side. \| 2019-11-01 21:46:12.576 CQG WebSocket socket (1) \| Closed. \| 2019-11-01 21:46:12.576 Notice: Sierra Chart usage time has ended. \| 2019-11-01 21:48:48.326 * To activate services and add credit, select 'Help >> Add Usage Credit'. \| 2019-11-01 21:48:48.326 Notice: Sierra Chart usage time has ended. \| 2019-11-01 21:53:48.325 * To activate services and add credit, select 'Help >> Add Usage Credit'. \| 2019-11-01 21:53:48.325 Notice: Sierra Chart usage time has ended. \| 2019-11-01 21:58:48.361 * To activate services and add credit, select 'Help >> Add Usage Credit'. \| 2019-11-01 21:58:48.361