Support Board
Date/Time: Mon, 03 Feb 2025 08:14:27 +0000
Post From: REAL TIME DATA
| [2019-10-31 21:19:45] |
| |
|
Make sure you have gone through all of the steps in the following Setup Instructions: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions If you have done this and are still having problems, then follow these instructions to get us your Message Log: Clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |