Support Board
Date/Time: Mon, 03 Feb 2025 07:03:37 +0000
Post From: Can't Connect to CTS trading account
| [2019-10-30 12:16:19] |
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This is the relevant message: CTS FIX: Received a Logout message. Text = Undetermined | 2019-10-29 08:36:00.441
You really need to contact CTS about this. You may need to disable two factor authentication: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#2FactorAuthentication Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |