Support Board
Date/Time: Mon, 25 Nov 2024 01:32:19 +0000
Post From: Data feed cost confusion
| [2013-12-18 18:19:18] |
| |
|
Your account is enabled for the Sierra Chart Real-time and Historical Futures data feed. Is your Ameritrade account funded? It should have at least 500 USD in it. The 20.23USD that you see, is the additional balance you have on your account. Open up a futures chart in the copy of Sierra Chart connected to TD Ameritrade and then provide us a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We will see what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |