Support Board
Date/Time: Mon, 03 Feb 2025 08:18:24 +0000
Post From: sc.CancelOrder is causing CPU exception when a user is looking at another chartbook
| [2019-10-28 10:31:09] |
| |
|
We saw the 3 orders originating from Chartbook 50 get submitted, and later canceled after about two minutes while looking at Chartbook number 51 and no exceptions. This is using your global configuration file (Sierra3.CFG). We recommend that you restart Sierra Chart and do not use any custom study other than this one custom study that is very simple and test again. And we also want you to use the latest prerelease. Update: Maybe the problem is related to an incorrect DisplayOrder for Inputs: ACSIL Interface Members - sc.Input Array: Controlling the Display Order of Inputs in the Study Settings Window Make sure you are using a valid range for those values. Once there is a memory corruption occurring, any type of problem can occur that is completely unrelated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-28 11:25:46
|