Support Board
Date/Time: Mon, 03 Feb 2025 07:06:02 +0000
Post From: Sierra Order Routing
| [2019-10-26 08:32:29] |
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You would never be locked out of our Sierra Chart order routing service. Although we can make no assurance about the backend TT order routing itself. Since that is handled by TT and your account is controlled by your broker. You would never get locked due to authentication issues due to the design of the system. Unless your broker were to remove your TT account. And there are 6 servers available. If one is not accessible for some reason, there is another one automatically connected to. You can pay for this service fully through your AMP account. So that is no problem. Get started by following the set up instructions on this page here: Sierra Chart / Trading Technologies Futures Order Routing Service Once you complete the trading account assignment form, we will then follow-up with AMP in regards to your account. As far as latency goes, we recommend using the Aurora data center server. That will give you the lowest latency. We recommend not using our Singapore server and we may shut that down because there was an interruption with that server recently. It was a data center issue. We were unhappy with the time they took to fix it. Users were just simply connected to another server during the interruption though and then upon the next reconnection when the server was available they were connected back to the Singapore server. All of this is handled automatically. We also have a server in London and Germany. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-26 10:31:02
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