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Date/Time: Fri, 22 Nov 2024 10:27:14 +0000



Post From: Custom Studies has issue on windows 10

[2019-10-09 14:26:59]
Sierra Chart Engineering - Posts: 104368
But we are not going to be able to reproduce any problem. We are not sure why there is an issue in newer versions with those custom studies. The developer of those custom studies needs to look at this. We just cannot get involved in this.

We are not aware of any changes which would affect custom studies and being that those custom studies easily could have a bug in them, we just cannot be spending the time debugging these things. And we do not have any ability to do so either.

The first thing they should do is recompile the custom studies for the current version and see if that makes any difference.

For complete information about all of this, refer to help topic 17:
Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-09 14:28:58