Support Board
Date/Time: Thu, 21 Nov 2024 23:22:34 +0000
Custom Studies has issue on windows 10
View Count: 2948
| [2019-10-20 11:39:35] |
| binaryduke - Posts: 369 |
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Thank you for looking at this. We did experience one test where an input was garbled and appeared in oriental characters. We now have 2-3 areas to focus on for optimisation so thank you again for taking the time on this.
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| [2019-10-20 14:08:51] |
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We will release a new version now to see if the issue is resolved related to the DisplayOrder for Inputs. Update: 2001 has been released. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-20 14:16:39
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| [2019-10-21 16:57:39] |
| binaryduke - Posts: 369 |
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Thanks! We have tested unmodified code with v2001 and all is good. We have also identified that we were populating the sc.Input[].DisplayOrder member with an out of range value. This has been fixed and we will issue an update to our users shortly. This update works just fine with v1997 so it looks like between us we have been able to pinpoint the issue to our error on the DisplayOrder member combined with your recent change to working with that variable. Thank you for your assistance.
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| [2019-10-21 17:23:54] |
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Ok so it is a combination of things on both sides. Lack of safety on our side, and using an out of range value on your side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-24 02:33:34] |
| ertrader - Posts: 672 |
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I appreciate the hard work getting to root causes. SC 2002 and Emoji V305 are working well now in all my test cases. I am seeing significant performance improvement and stability on both Windows 10 and Linux/Wine.
Date Time Of Last Edit: 2019-10-24 15:09:03
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