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Date/Time: Mon, 25 Nov 2024 00:38:38 +0000



Post From: post 7059

[2013-12-13 18:20:46]
Sierra Chart Engineering - Posts: 104368
We apologize, but we can do not control the Interactive Brokers data service. You will continue to have problems and struggle with this. We cannot help at this time because we do not control that service .

We are working on a better quality stock data service.

You are not the only one having this problem. This board is full of Interactive Brokers data issues. And they consume too much of our time.

We will do our best to get the high-quality stock data service out within the next 30 days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-13 18:21:34