Support Board
Date/Time: Tue, 04 Nov 2025 11:58:05 +0000
Post From: SC 1991 64 bit New Installation
| [2019-09-24 11:04:00] |
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To resolve the connection problem, refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError If you are unable to quickly get this resolved with Transact we want you to change Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services. This way you can receive the data from the Sierra Chart Exchange Data Feed now. Connect to the data feed with File >> Connect to Data Feed and then translate the symbols for your open Chartbooks with Edit >>Translate Symbols to Current Service: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |