Support Board
Date/Time: Sun, 02 Feb 2025 18:59:50 +0000
Post From: Order disappeared
| [2019-09-18 06:53:12] |
| User722622 - Posts: 1 |
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I placed a limit order for 2 lots via the Sierra Chart DOM. Price came down and the order stayed open for a minute and then disappeared without filling. I looked in the Trade activity log and it said that the order time out (screenshot attached). My internet is reasonable speed for Australia and I haven't had trouble when I had Sierra directly through Transact. I have checked that my details and logins are correct and they are. If there is any other information / or logs you need, please ask. Please can you help me rectify this ASAP. Thanks so much.
Date Time Of Last Edit: 2019-09-18 08:50:22
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