Support Board
Date/Time: Sun, 02 Feb 2025 17:54:23 +0000
Post From: Still trying to understand what I need to do to get data feed
| [2019-09-16 16:32:50] |
| User471007 - Posts: 7 |
|
Hello. I have a funded trading account with Interactive Brokers . I have an API which only works with IB and that is set up and I'm ready to trade - except I need a data feed for the 2 charts I am going to use ($DOWI which I understand is the same as the INDU and the YM - boith one minute). I'm not looking for historical data or anything free - just to get it up and running. I sent $76 to Sierra Charts on Friday 13th Sept in the hope that I could buy the data feed via Denali. Paid $26 for the charts and added $50 towards what I think is for the data feed. I look today at the 2 SC charts ($DOWI and YM) and they are motionless. Can someone help me sort this out? Have spend hours on your site trying to understand how this works. Have been trading for 12 years and am not a newbie but I find this so confusing. Have spend so long reading the various documents and switching around to different areas on your site, plus You Tube videos on how to get started that I now don't know where I am in the whole process. Would appreciate any help you can offer to get it resolved and working 100%. Thanks based in the UK |