Support Board
Date/Time: Sun, 02 Feb 2025 19:06:15 +0000
Post From: CQG order routing disconnection
| [2019-09-16 15:44:57] |
| caligola - Posts: 116 |
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Today it happened twice the following connection error: HD Server | Server thread ending. Closing socket. | Username: (none). | Thread:11500 | 2019-09-16 08:22:37.137
HD Server Manager | Current server count=0 | 2019-09-16 08:22:37.137 CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2019-09-16 16:22:13.393 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2019-09-16 16:22:13.393 CQG WebAPI | WebSocket closed. | 2019-09-16 16:22:13.393 Connection to the external service has been lost. | 2019-09-16 16:22:13.393 CQG WebSocket socket (2) | Close event error. Windows error code 10053: Connessione interrotta dal software del computer host. | 2019-09-16 16:22:13.393 * CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-09-16 16:22:13.393 CQG WebSocket socket (2) | Closed. | 2019-09-16 16:22:13.393 CQG WebAPI | Disconnected. | 2019-09-16 16:22:13.397 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 16:22:13.397 CQG WebAPI | Connecting to server api.cqg.com | 2019-09-16 16:22:16.406 CQG WebSocket | Connecting to WebSocket server. | 2019-09-16 16:22:16.406 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2019-09-16 16:22:17.449 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2019-09-16 16:22:17.449 CQG WebSocket socket (1) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2019-09-16 16:22:38.452 * CQG WebSocket | WebSocket closed. | 2019-09-16 16:22:38.452 CQG WebAPI | WebSocket closed. | 2019-09-16 16:22:38.452 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-16 16:22:38.452 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 16:22:38.452 CQG WebSocket socket (1) | Closed. | 2019-09-16 16:22:38.452 CQG WebAPI | Disconnected. | 2019-09-16 16:22:38.465 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-16 16:22:38.465 What happened? I continued to receive SC datafeed but CQG routing was lost for many seconds ( circa 30s ) I missed the fill notification of a pending order (~ 16.22.10) that was never seen by Sierra. In attachment you could find the TradeActivityLog and the Message log Thank you |
Private File Attachment Deleted. Private File |