Support Board
Date/Time: Sun, 02 Feb 2025 12:58:44 +0000
Post From: Transact Futures
| [2019-09-07 03:07:51] |
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There is no need for us to call. We have completed the setup of the data feed on your Sierra Chart account. But now that we check, the version you are running is an older version. You must update to the current version. You cannot run version 1881. But the latest version, does not support trading with Transact because that is not yet available from them. We expect Transact to make trading available in September over their websocket connection which the newer versions use. If you do not want to update you cannot use the Denali exchange data feed and we need to cancel it for you. Follow the instructions here to update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-07 03:09:09
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