Support Board
Date/Time: Mon, 10 Mar 2025 06:42:22 +0000
Post From: SC Data Missing Bars after Renewing
| [2019-09-05 16:00:43] |
| User260560 - Posts: 37 |
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Hi there, I forgot to renew my sierra chart data before the end of the month, so they got cancelled and I had to renew, but after I did that, i found out that if a ticker is not on my chart before the market open and i open it during the market hour, some of the data on my 5min chart is missing. I remember the same thing happened a while ago when i renewed the data after the month end, and needed you guys to reset something in the back end to fix that problem. Please help me with that, thanks!
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