Support Board
Date/Time: Mon, 03 Feb 2025 03:09:47 +0000
Post From: Notice: Transact Websocket Connectivity Issue
| [2019-09-04 16:47:07] |
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If you are having problems, with losing the connection Transact and sometimes the reconnection not succeeding and the reconnection keeps getting lost over and over again, then use prerelease version 1985. This uses the compact JSON format and Transact has released support for this. Please let us know if this resolves the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |