Support Board
Date/Time: Thu, 06 Mar 2025 22:33:06 +0000
Post From: not receiving denali data
[2019-09-02 12:23:06] |
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Please do not change Sierra Chart versions. We are not asking you to do this or make things complicated. If you are still having a connection problem to Transact then know that we have contacted them about this. They are responsible for the connections . Not us. Both attempts failed with error messages implying the package 5 is not supported. This is not what is being implied.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |