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Date/Time: Thu, 09 May 2024 22:54:50 +0000



Post From: not receiving denali data

[2019-09-02 12:23:06]
Sierra Chart Engineering - Posts: 104368
Please do not change Sierra Chart versions. We are not asking you to do this or make things complicated.

If you are still having a connection problem to Transact then know that we have contacted them about this. They are responsible for the connections . Not us.

Both attempts failed with error messages implying the package 5 is not supported.
This is not what is being implied.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing