Support Board
Date/Time: Sun, 02 Feb 2025 09:46:29 +0000
Post From: TRANSACT client using denali data
| [2019-09-02 00:24:29] |
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Transact did say they did properly authorize your account to connect. We will get this sorted for you. Can you please follow the instructions below when you try to connect to Transact: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 15 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |