Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 04:25:24 +0000



Post From: order modification problem

[2019-08-27 06:55:03]
Sierra Chart Engineering - Posts: 104368
We see no trouble with Trade Position reporting when using the symbol MES-201909-GLOBEX-USD for trading.

This is what we see in the Positions list in Sierra Chart when establishing a position for that symbol:

Symbol  Quantity  Service Position Quantity  Trade Account  Average Price  Open Profit/Loss  Daily Profit/Loss  Daily P/L Reset DateTime  High During Position  Low During Position  Last During Position  Margin Requirement  Service Average Price  Currency  Entry DateTime
MES-201909-GLOBEX  -4  -4  DU230004  2880.15600  0.00  0.00  00:00:00  0.00000  0.00000  0.00000  0.00  2880.15600    2019-08-27 02:46:47

And this displays properly on the chart as well.

So I have to duplicate the settings for MES-201909-GLOBEX-USD in the symbol settings, and rename to MES-201909-GLOBEX so that sierra chart can interpret symbol information (like the tick size) so orders can be modified.
Remove any custom symbol settings you have added like this. This may be causing the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-27 06:56:38