Support Board
Date/Time: Sun, 02 Feb 2025 07:03:20 +0000
Post From: Need some assistance to get going please
| [2019-08-22 06:00:21] |
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You do not need to use any Sierra Chart provided data feed. We will cancel the Sierra Chart Exchange Data Feed on your account. It is not needed. You can use the CQG data feed. It sounds like you already have Sierra Chart connected the CQG. For us to confirm follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |