Support Board
Date/Time: Mon, 03 Feb 2025 00:07:07 +0000
Post From: Notice: Transact Websocket Connectivity Issue
| [2019-08-20 15:27:30] |
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We will get back to you on this. But as we were troubleshooting a problem where users were getting disconnected we think the problem is that there are fragmented frames being provided. We have not encountered these before an websocket connection so we need to add support for that. We will have fragmented frame support ready today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-20 15:27:44
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