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Date/Time: Mon, 25 Nov 2024 12:22:06 +0000



Post From: cannot load chart data

[2019-08-15 20:07:40]
Sierra Chart Engineering - Posts: 104368
We definitely cannot help with disconnections.

Consider using this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

It is based on TT, and we need to advise that TT did have an interruption with CME connectivity August 13 in the morning. Otherwise, the connectivity has been stable.

But probably a better thing in the short term to do is just use our new Denali Exchange Data Feed and then continue to use Rithmic for order routing. Refer to:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-15 20:07:52