Support Board
Date/Time: Sun, 02 Feb 2025 02:04:23 +0000
Post From: Unable to connect when using server 5 as the primary server
| [2019-08-10 03:39:26] |
| User372626 - Posts: 59 |
|
Reading Internal Order ID file. | 2019-08-09 22:32:42.282 Reading Trade Orders file. | 2019-08-09 22:32:42.355 Reading Trade Positions file. | 2019-08-09 22:32:42.358 Reading Account Balance file. | 2019-08-09 22:32:42.361 UDPListener (1432). Port 22904 | Listening on UDP port 22904. | 2019-08-09 22:32:42.382 Software version: 1962 64-bit | 2019-08-09 22:32:42.382 Usage end date: 2020-07-07 | 2019-08-09 22:32:42.382 Enabled for: Advanced Features 2. | 2019-08-09 22:32:42.382 Enabled for: Sierra Chart Historical Data Service. | 2019-08-09 22:32:42.382 Enabled for: Sierra Chart Bundled Real-Time Exchange Data Feed. | 2019-08-09 22:32:42.382 Enabled for exchange2: CME | 2019-08-09 22:32:42.382 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-08-09 22:32:42.382 Current selected Data/Trading service: SC Futures Order Routing/Data | 2019-08-09 22:32:42.382 Custom symbol settings values: disabled | 2019-08-09 22:32:42.382 Chart Update Interval: 500 | 2019-08-09 22:32:42.382 Intraday Data Storage Time Unit: 0 | 2019-08-09 22:32:42.382 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-08-09 22:32:42.382 2019-08-10 11:32:42 Local computer time | 2019-08-09 22:32:42.382 2019-08-10 03:32:42 Local computer time in UTC | 2019-08-09 22:32:42.382 2019-08-09 22:32:42 Local computer time in SC Time Zone | 2019-08-09 22:32:42.382 2019-08-10 03:32:44 Server time in UTC | 2019-08-09 22:32:42.382 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-08-09 22:32:42.382 Program path: C:\SierraChart\ | 2019-08-09 22:32:42.382 Data Files path: C:\SierraChart\Data\ | 2019-08-09 22:32:42.382 OS Version Number: 10.0 | 2019-08-09 22:32:42.383 Locale Setting: C | 2019-08-09 22:32:42.383 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-08-09 22:32:42.383 Created the DTC Protocol server. | 2019-08-09 22:32:42.383 DTC Protocol Server listening on port 11099. | 2019-08-09 22:32:42.384 Created the DTC Protocol historical data server. | 2019-08-09 22:32:42.384 HD Server Manager | Listening on port 11098 | 2019-08-09 22:32:42.385 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures.dtc.trading. Request ID: 1. | 2019-08-09 22:32:42.385 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-08-09 22:32:42.393 Received 5 login tokens. | 2019-08-09 22:32:43.123 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-08-09 22:32:43.209 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-08-09 22:32:43.209 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2019-08-09 22:32:43.384 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2019-08-09 22:32:43.599 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2019-08-09 22:32:43.599 Symbol settings MD5 received. Request ID: 1. | 2019-08-09 22:32:43.909 Symbol settings are up-to-date for sc_futures.dtc.trading. | 2019-08-09 22:32:43.909 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2019-08-09 22:32:44.383 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2019-08-09 22:32:44.383 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-08-09 22:32:47.505 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-08-09 22:32:47.730 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-08-09 22:32:47.731 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2019-08-09 22:32:50.265 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2019-08-09 22:32:50.952 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2019-08-09 22:32:50.953 SC Futures Order Routing/Data | Connected to server. | 2019-08-09 22:32:51.247 SC Futures Order Routing/Data | Starting socket receive thread. | 2019-08-09 22:32:51.247 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2019-08-09 22:32:51.247 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2019-08-09 22:32:52.122 SC Futures Order Routing/Data | Sending logon request message. | 2019-08-09 22:32:52.122 SC Futures Order Routing/Data | Received logon response. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Trading is supported. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | OCO Orders supported. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Bracket Orders supported. | 2019-08-09 22:32:52.401 SC Futures Order Routing/Data | Connected to data and trading server. | 2019-08-09 22:32:52.401 File >> Disconnect selected. | 2019-08-09 22:33:27.019 SC Futures Order Routing/Data | Disconnected. | 2019-08-09 22:33:27.019 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-08-09 22:33:27.019 DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-08-09 22:33:27.309 DTC Client socket (1) | Closed. | 2019-08-09 22:33:27.309 SC Futures Order Routing/Data | Connecting to the server futurestrading5.sierracharts.com. Port 443 | 2019-08-09 22:33:35.185 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2019-08-09 22:33:35.277 DTC Client socket (1) | Connecting to IP: 209.58.163.194. | 2019-08-09 22:33:35.277 SC Futures Order Routing/Data | Connected to server. | 2019-08-09 22:33:35.572 SC Futures Order Routing/Data | Starting socket receive thread. | 2019-08-09 22:33:35.572 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2019-08-09 22:33:35.572 Service connection timed out. Will disconnect and retry. | 2019-08-09 22:34:35.185 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-08-09 22:34:35.185 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-08-09 22:34:35.185 DTC Client socket (1) | Write in progress. Shutdown being delayed. | 2019-08-09 22:34:35.228 SC Futures Order Routing/Data | Disconnected. | 2019-08-09 22:34:35.229 Will reconnect to the server in 1.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-08-09 22:34:35.229 SC Futures Order Routing/Data | Connecting to the server futurestrading5.sierracharts.com. Port 443 | 2019-08-09 22:34:36.238 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2019-08-09 22:34:36.241 DTC Client socket (2) | Connecting to IP: 209.58.163.194. | 2019-08-09 22:34:36.241 SC Futures Order Routing/Data | Connected to server. | 2019-08-09 22:34:37.550 SC Futures Order Routing/Data | Starting socket receive thread. | 2019-08-09 22:34:37.550 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2019-08-09 22:34:37.550 |