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Date/Time: Thu, 06 Feb 2025 18:28:13 +0000



Post From: Transact Account logon error

[2019-08-06 01:41:37]
Sierra Chart Engineering - Posts: 104368
This log does not show any connection to Transact. Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions

And then to ensure you are using the correct symbols, after you open your Chartbook when connected to Transact, use this Edit menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-06 01:42:10