Support Board
Date/Time: Fri, 07 Mar 2025 21:50:09 +0000
Post From: Tick data frequently disconnecting and reconnecting
| [2019-08-05 15:58:19] |
| |
|
Transact says they do not have any reports of issues with users receiving delayed data with their websocket feed. And you are also reporting an issue with the Sierra Chart market statistics data feed. So this is two different data feeds from wholly different systems. We recommend trying a different ISP and make sure you are not using any wireless connectivity. The connection needs to be hardwired. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-05 16:02:32
|