Support Board
Date/Time: Thu, 06 Feb 2025 18:00:49 +0000
Post From: Transact Account logon error
| [2019-08-05 09:28:33] |
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We wonder if the problem has to do with the particular Mode parameter given to the authentication API. It might have to be a single letter but we don't think that matters based on testing. We set the mode to a single letter in the latest prerelease which is now 1969. Follow the instructions here to update and see if that makes any difference: Software Download: Fast Update But wait about 30 minutes because we still have not yet released it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |