Login Page - Create Account

Support Board


Date/Time: Sun, 09 Mar 2025 04:43:54 +0000



Post From: Loss of connectivity

[2019-08-01 19:19:01]
Sierra Chart Engineering - Posts: 104368
What happened is you are using CQG and that is known to have lots of connectivity issues:
CQG Trading Platform Service: Frequent Server Disconnections when Using CQG


We recommend changing over to this new service:
Sierra Chart / Trading Technologies Futures Order Routing Service

With the Sierra Chart order routing service, there are lots of backups, and we are coming out with web-based trading as well.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-01 19:21:13