Support Board
Date/Time: Sun, 24 Nov 2024 23:00:44 +0000
Post From: UPDATED VERSION IS NOT ALLOWING ME TO LOG IN
| [2013-12-05 00:08:35] |
| Denise Fernandez - Posts: 2 |
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I had an issue with historical data for the last two days. I haven't updated recently and you did tell me that I had to update in order for this issue to be resolved. However, I did attempt to update the current version and am getting a message stating "This is the first time you are accessing from this machine". "Device not known". I have been using Sierra charts for many, many years, on the same computers. I've had to restore my computers to a previous date, just to be able to access the charts at all, however, without the overnight session. Please advise. Thank you, Denise Date Time Of Last Edit: 2013-12-05 00:21:02
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