Support Board
Date/Time: Thu, 06 Mar 2025 09:28:10 +0000
Post From: Cannot Connect To New TransAct Socket
| [2019-07-27 23:06:14] |
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We need a more precise explanation for post #8. What exactly is not working and what version are you using? If you have any connectivity problems to Transact only Transact support will be able to help with those. Even this latest change we made is something that Transact could have resolved on their side without us doing anything by simply allowing the orders connection but just rejecting order submissions, modifications and cancellations. So at this point you need to contact Transact. We do not see how we ourselves can help you with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-27 23:20:07
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