Support Board
Date/Time: Sat, 01 Feb 2025 19:42:21 +0000
Post From: Access to live data feed and connection to TD ameritrade
[2019-07-26 18:18:53] |
John - SC Support - Posts: 37656 |
Everything looks good in terms of what you have signed up for on our end. Be sure you have followed through the Setup Instructions for using TD Ameritrade here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions If you have already done that, or you have completed it, then check that you have the option for Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds enabled (checked). Refer to the documentation here for this: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices If you still have problems after this, then open a chart with one symbol that you are having an issue with and then paste your message log to this thread following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-26 18:25:52
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