Support Board
Date/Time: Thu, 06 Mar 2025 10:05:54 +0000
Post From: Cannot Connect To New TransAct Socket
| [2019-07-26 10:06:01] |
| |
|
First, contact Transact at support@transactfutures.com to help you get connected. Only they are able to resolve the connectivity issue. Tell them you are using the Transact websocket connection. Let them know the error message. You can see the settings being used for the connection through Global Settings >> Data/Trade Service Settings. The settings are on the left in the Service Setting list. To go back to an earlier version, follow the instructions here: Software Download: Software Rollback Procedure You will need to go back to version 1941. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-26 18:15:04
|