Support Board
Date/Time: Sat, 01 Feb 2025 21:46:52 +0000
Post From: Tick data frequently disconnecting and reconnecting
| [2019-07-25 20:18:50] |
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There is a new connection that newer versions of Sierra Chart support to Transact which hopefully will help with the connection quality but ultimately we cannot control that. We want you to update to prerelease 1958. Here are the instructions: Software Download: Fast Update Be sure to use Help >> Download Prerelease. If you have a connection problem after updating, we will need to direct you to Transact support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-25 20:19:18
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