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Date/Time: Fri, 29 Mar 2024 09:35:23 +0000



Post From: New Sierra Chart Futures Order Routing with Data Service (Available)

[2019-07-25 02:28:59]
User19165 - Posts: 346
In post #160, Sierra staff are possibly talking about me.

Yesterday I contacted RCG and Phillips again and cut and paste what Staff wrote:
"Sierra Chart is connecting directly to TT's infrastructure and there is no dependency on any TT systems that the clearing firm may have. So as long as the clearing firm supports TT and the Hong Kong futures exchange, then you can trade the Hong Kong futures exchange through this order routing connection with that firm."

Both of these brokers have responded back to me today saying in both cases that it is not possible through their brokerage.
"My apologies. We do offer this connection. However, we can only connect you to the CME, ICE and CFE through the TT API connection. So, we currently cannot connect you to HKEX using that connection."

"TT does not support HKFE. Are you open to a different platform, we can offer CQG for that product?"

It feels like we have Sierra staff saying this is possible but then the broker saying it is not. Can I ask that Sierra staff communicate with them directly and confirm if it is possible?

I want to trial this service, but I don't want to commit to the task of opening a new account if its not going to work...

Many thanks in advance.