Support Board
Date/Time: Fri, 07 Mar 2025 01:28:35 +0000
Post From: New SC / TT Order Routing / Denali Spread Issue
[2019-07-23 09:00:15] |
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This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Once that is done re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. We are still working on the recording of historical daily spread data from the CME. Sometimes at the time of recording the data for a particular day the settlement price has not yet been transmitted by the exchange and is zero. Usually there is not a problem but sometimes there can be. This is all going to get worked out in the next couple of weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-23 09:07:21
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