Support Board
Date/Time: Sat, 01 Feb 2025 13:03:17 +0000
Post From: CQG live data is jumping
| [2019-07-09 17:36:41] |
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We have noticed this with CQG as well. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And re-download the affected data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) We hope users are starting to realize the problems with CQG more and more. A problem like this should never happen and it is not due to any error on our side. We checked now. Consider using this data feed instead: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |