Support Board
Date/Time: Sun, 02 Feb 2025 10:05:02 +0000
Post From: Sierra/Infinity(Transact) Partnership Question
| [2019-07-07 00:55:46] |
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Will I be able to use the Sierra I subscribed separately for trading with an Infinity account? Yes and we have to prepare new documentation for this because the connection method is different now.It is similar though. The latest version uses a websocket connection. If you update to the current version you can now use the websocket connection. The reason I am asking is because Infinity uses "ESU9" and the likes for futures symbol, while Sierra uses double digits year code such as "ESU19". When using Transact from Sierra Chart the symbols still do use a single digit year. Nothing has changed with that.And if you need to copy files over from another installation of Sierra Chart, refer to: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation and since now Infinity does not waive Sierra fees We cannot talk about pricing, but the fees that you have in the past, and you pay now to Infinity/Transact, do not fully come to us. They have their own pricing model that they follow which is in part related to their support and marketing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-07 00:58:29
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