Login Page - Create Account

Support Board


Date/Time: Sat, 01 Feb 2025 01:56:23 +0000



Post From: Managing 2 accounts with different data feeds

[2019-06-05 20:53:47]
Sierra Chart Engineering - Posts: 104368
It sounds like you started a new Sub-Instance (File >> New Instance), rather than installing a completely separate installation of Sierra Chart. You need to have 2 separate installations of Sierra Chart and then setup each one for the particular service you want to use (one for CQG and the other for Rithmic). The instructions for having the multiple installations is found in the link previously - here it is again:
Using Multiple Data and Trading Services at the Same Time

Once you have the installations taken care of, refer to the following sections for setup instructions to each of those services:
CQG Trading Platform Service: Setup Instructions

and
Rithmic Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing