Login Page - Create Account

Support Board


Date/Time: Mon, 03 Mar 2025 05:06:46 +0000



Post From: Live Data

[2019-06-03 12:15:31]
Sierra Chart Engineering - Posts: 104368
This is the problem:

TD Ameritrade | Total account balances are below 500. Must be >= 500 to use CME trading account required exchanges. | 2019-06-03 07:48:15

Your account balance is not high enough with TD Ameritrade to meet CME requirements.

So you need to add additional credit to your TD Ameritrade account and then again to that account from Sierra Chart to authorize the real-time CME data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-03 14:41:27